We get calls

But the callers don’t always appreciate an honest answer.

Caller to Kamaaina Loan pawnshop: Do you buy jewelry if it is gold-filled?

Us: We’ll look at anything, but “gold-filled” really means “no gold.”

Caller: It means “no gold”?

Us: It’s something retailers have used for years and years. There is a microscopically thin covering of gold, but essentially it means no gold.

Caller (sounding kind of exasperated): That’s good to know. Thank you.